Shipping policy

Shipping

Shipping costs are determined by real-time estimates by the shipping provider as well as your choice of speed at checkout. Your order may be divided into multiple shipments, but this will not impact the shipping cost.

Orders over $69 will receive free ground shipping.

Shipping times are estimates, and while we will make every effort to meet the stated time, we cannot predict delays based on weather, stock, etc.

Orders outside the US will incur an additional shipping charge. For orders outside the United States, please call 414-431-6105 or email anticsorders@wihumane.org so we can determine appropriate shipping processes and costs.

Cancellations

If you wish to cancel an order, you may do so within one day of placing the order. Cancellations must be made by telephone to 414-431-6105 or via e-mail to anticsorders@wihumane.org.

Pick Up Only Items

Some items in our Shop Section are listed as “Pick Up Only” items.

We will hold these items for 3 weeks from the order date and if they are not picked up within this time frame they will be returned to our general inventory.

If you come to pick up the items after this time we will honor your order as long as the items are in stock.  If they are not in stock we will order them for you and give you a new Pick Up date.